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How do I access Configuration Assistant?

Environment:

Oracle Cloud Console / Configuration Assistant

Resolution:

1. Please navigate to cloud.oracle.com
   If your site is hosted on the AG pod, please navigate to https://oc2.cloud.oracle.com
2. Enter your Oracle Cloud Account (formerly identity domain name), click next and then enter your credentials. You can click on the 'Forgot Password' link if you require login assistance.
3. Click the Sign In button. 
4. Under My Applications > Oracle B2C Service, you will see the Application URL (this is the Configuration Assistant URL).
   Note: you may need to scroll down the page
5. Please bookmark your Configuration Assistant URL.

You can also find your Configuration Assistant URL and Oracle Cloud Account (formerly identity domain name) anytime on the CX support site. Simply navigate to https://cx.rightnow.com/app/my_site_tools, login, and then click the Site Information panel located under Hosting Services.

For more details about Oracle Cloud Console, please watch this informative video Ambassador Dev Connect webinar. 

Note My Services was deprecated as of March 31st, 2025.  The Configuration Assistant access point changed after we migrated your Oracle Cloud Account (Identity Domain) to Oracle Identity Cloud Service (IDCS) and Cloud Console.

Oracle Cloud Console

The Oracle Cloud Console/ Applications Home page offers the following options:

Options in the "person" icon in the top, right > My Profile
- User Settings
- Console Settings

Customize your page

Options in "Quick Actions"
- View Subscriptions
- User Management
- Policies
- Support

My applications
- This is where you find the Applications URL (Configuration Assistant URL) for your application(s)

Services

Documentation

Please submit a service request to Technical Support if there are any issues with accessing Configuration Assistant.