Standalone Cobrowse Documentation

Cobrowse Deployment Guide - provides a comprehensive resource for all functions necessary to deploy, maintain, administer and use Oracle Cobrowse.

Standalone Cobrowse User Guide - outlines the process and best practices around the use of Cobrowse during customer interactions

Cobrowse Account Administrator Guide - outlines the functionality of the Cobrowse Administrative Console, covering all functions necessary to administer the Oracle Cobrowse account.

Cobrowse Configuration Administrator Guide - outlines the functionality of the Cobrowse Administrative Console, covering all functions necessary to deploy and maintain Oracle Standalone Cobrowse on a website.

Cobrowse In-App SDK for iOS and Android - details the process of downloading and configuring the in-app SDK for iOS and Android.

Integrated Cobrowse Documentation

Integrated Cobrowse configuration guide - for agents using .NET Console and customers using Customer Portal pages

Integrated Cobrowse on Browser UI and Chat Inlays - for agents using Browser UI and customers launching chats through Chat Inlays

To use Cobrowse integrated with any Oracle platforms, refer also to product documentation for the specific Oracle Agent Desktop you are using.

Cobrowse API Documentation

Cobrowse API - is a public JavaScript API that enables customers and partners to establish and maintain a Cobrowse session using a set of methods, options, and event types.