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Managing Session Count for Oracle B2C Service
Cimberli Kearns  |  04/24/2019
Visualizações: 2302
Visualizações: 2302
This webinar addresses session count management in Oracle B2C Service and answer questions from our customers. You can watch the webinar recording, review the slide deck and check out the new umbrella answer with useful answers categorized by topic.
If you or a team member is interested in learning how CX Service Support has incorporated Knowledge Centered Service into our agent workflow, please see webinar: Knowledge-Centered Service (KCS) and Oracle Service Cloud.
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