Wonderful World of Workspace Rules
Principal Technical Support Engineer Andrei Soimareanu explored Oracle Service Cloud workspace rules in today's webinar. If you missed the webinar and are interested in knowing the purpose of workspace rules, the do's and don'ts when working with them and learning some useful tips, watch the webinar recording and review the slide deck. You can also read the answers to questions that went unanswered during the session due to time constraints.
Check out past webinars or register for future webinars on the OSvC Technical Support Site Webinars page.