Which custom fields are available for conditional or case sections in message templates?

Environment

All versions

Issue

Certain fields from the data dictionary are not available in the list menu for conditional or case sections in message templates.  Some custom object fields are available but not all.  What can I use when the fields listed are not enough?

Resolution

All custom object fields except those with type "text area" are included.  These can be used in combination with business rules to create functionality outside of what's given out of the box.  Fields of type "text area" are not available for conditional or case sections of message templates because they are not searchable. 

Para informações adicionais, consulte a seção Searching in reports na documentação on-line para a versão que seu site está executando no momento. Para acessar os manuais e a documentação on-line do Oracle B2C Service, consulte a Documentação para produtos Oracle B2C Service.