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Contact Information for Technical Support
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Welcome to the Implementation Support Program Homepage!

We are excited to welcome you to B2C Service. This page highlights resources to assist you in launching your implementation and ensure a successful go-live. Watch the Implementation Support Program video to learn more about our services.

Ensure All Project Team Members watch the Pro Tip Series

These videos will help prepare your team to effectively work with support and follow best practices.

Navigate the Support Site

(8 mín.)

Nail the Fundamentals

(12 mín.)

The Right People are Essential

(3 mín.)

Submitting Service Requests

(9 mín.)

Troubleshooting Customizations

(4 mín.)

Your team and implementation partner have a weath of resources available to you to help ensure success as you implement your new service

Team members should access the following resouces to deepen their knowledge in implementation and administration topics

Join the Community

Our goal is to facilitate a friendly, supportive environment where members can easily collaborate on solutions and best practices.

The Customer Connect community allows you to pose questions, submit new ideas, and mine the collective knowledge of your colleagues. It gives you a voice to become part of the conversation, part of the process and part of the solution.

Join Discussion Forum