Se você é novo no Oracle Service Cloud ou apenas quer uma atualização rápida, você está no lugar certo.
Introdução ao Suporte Técnico
First, learn how to effectively work with our team by watching the video, reviewing the PDF or reading the Knowledge Base Answer. Topics include site provisioning, best practices for site administration and guidelines for service request creation.
Next, get acquainted with resources created to optimize your support experience.
Finally, deepen your OSvC knowledge with tips from our technical support team.
What resources can we provide to improve your support experience? Go to the Suggestion Box and let us know.