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Browser UI Assets

Identificação da resposta 9916 | Revisado 09/03/2024

What asset elements are supported by the Browser User Interface?

Browser UI Service and Dynamic Agent Desktop
A link is provided for each section where additional information is available.

Object Types
• Answers
• Assets
     -  Fields
     -  Relationship Items
     -  Workspace Controls
• Contacts
• Custom Objects
• Incidents
• Organizations
• Tasks
Workspace Elements
• Controls
• Custom Fields
• Fields
• Labels
• Relationship Items
Workspace Rules
Agent Scripts
Channels
Desktop Workflows

NOTE: The Agent Browser User Interface is only supported for the newest four Oracle B2C Service releases for all customers.

* Items in the tables below showing asterisk (*) indicates that detail is not yet supported.

Fields

Name	Type	Browser UI Support	Notes
Contact	Search Box	Supported
Date Installed	Date	Supported
Date Purchased	Date	Supported
Date Retired	Date	Supported
Description	Text	Supported
Name	Text	Supported
Organization	Search Box	Supported
Price	Currency	Supported
Product	Product Catalog	Supported
Serial Number	Text	Supported
Status	Menu	Supported

Relationship Items

Name	Browser UI Support	Notes
Audit Log	Supported
Incidents	Supported

Workspace Controls

Name	Browser UI Support	Notes
Answer	Supported
Browser	Supported
Button	Supported
Hyperlink	Supported
Image	Supported
List Box	Supported
Menu	Supported
Panel	Supported
Intelligent Interface	Supported
Radio Buttons	Supported
Report	Supported
Script	Supported
Spacer	Supported
Tab set	Supported
Table	Supported
Text	Supported
Text Box	Supported
Title Bar	Supported

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