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Browser UI Opportunity Workspace

Identificação da resposta 10147 | Revisado 06/03/2023

What opportunity workspace elements are supported by the Browser User Interface?

Browser UI Service and Dynamic Agent Desktop
A link is provided for each section where additional information is available.

NOTE: The Agent Browser User Interface is only supported for the last five (5) Oracle B2C Service releases for all customers.

* Items in the tables below showing asterisk (*) indicates that detail is not yet supported.

Fields

Name	Type	Browser UI Support	Notes
Assigned		Supported
Closed Value		Supported
Contact		Supported
Cost of Sale		Supported
Created By		Supported
Date Closed		Supported
Date Created		Supported
Date Last Updated		Supported
Date of Initial Contact		Supported
Escalation Level		Supported
Forecast Close		Supported
Interface		Supported
Last Survey Score		*
Lead Rejection Description		Supported
Lead Rejection Reason		Supported
Lost		Supported
Manager Commit		Supported
Manager Forecast		Supported	Exchange Rate conversions not supported in BUI
Opportunity Competitors		*
Opportunity ID		Supported
Opportunity Name		Supported
Organization		Supported
Recall		Supported
Rejection Date		Supported
Rep Commit		Supported
Rep Forecast		Supported	Exchange Rate conversions not supported in BUI
Return Value		Supported
Rule State		Supported
Source		Supported
Stage		Supported
Status		Supported
Strategy		Supported
Summary		Supported
Territory		Supported
Updated By		Supported
Win/Loss Description		Supported
Win/Loss Reason	Date/Time	Supported

Relationship Items

Actions

Action	Browser UI Support	Notes
Appointment	*
Bookmark/Deep Link URL	Supported	Always available and cannot be disabled via workspace configuration.
Copy	Supported
Delete	Supported
Expand/Collapse	*
Forward	Supported
Info	*
Links	*
New	Supported
Print	Supported
Refresh	Supported
Reject	Supported
Save	Supported
Save & Close	Supported
Spell Check/Proofing	*	Relying on Spell Checking supplied by browser.

Workspace Controls