02/11/2018

We've made some changes to our search capabilities and are now able to return not only the knowledge base articles and customers' forum posts relevant to your search, but also documents (guides...

24/10/2018

In this webinar, viewers will be led through the Oracle B2C Service Support Site with a focus on the Oracle B2C Service  knowledge base. With over 10,000 answers across four languages...

27/09/2018

Senior Technical Support Engineer, Catalin Hurjui, recently reviewed Oracle B2C Service Environment Requirements in a Technical Support Webinar and responded to questions posed by participants. To...

12/09/2018

In this webinar, it was discussed how Oracle B2C Service sites are hosted, how they are affected by the Internet, and how client devices work. The goal was to present networking principles in a...

30/08/2018

Zak is back with more Chat-related lore to share with you. Click HERE to view the recording of his webinar and watch him illustrate what you'll find in Engagement Engine documentation:  ...