Support Experience Blog
Oracle B2C Service insights from our Technical Support team subject matter experts
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Cimberli Kearns
23/05/2018
Are you interested in exploring Oracle B2C Service features? Do you have questions for someone who understands the Oracle B2C Service from the perspective of both a customer and troubleshooter?...
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Cimberli Kearns
31/03/2018
There are several options for Chat reporting. Please see the link HERE for a webinar recording. Click HERE for the slide deck. If you're looking for specific resources, take a moment to review...
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Cimberli Kearns
23/03/2018
Zak Bryson, Bug Diagnostic Engineer on the CX Service Support, demystified chat widgets during a recent webinar by demonstrating the functionality of both Customer Portal and syndicated...
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Cimberli Kearns
30/01/2018
As a site administrator for the Oracle B2C Service site, Levi Dyckman spends a great deal of time designing and implementing solutions using custom fields and objects. In a recent...
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Hannah Campbell
29/08/2017
Our site is very customized. As site ID 1, we have had a long time to develop to our own needs. So much so that, when I find a standard widget in use, I'm a little impressed. However, I am often...
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