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Intelligent Advisor interviews in Oracle B2C Service Agent Desktop or Customer Portal
Identificação da resposta 5780 |
Revisado 08/07/2025
How is a Intelligent Advisor interview included in a customer portal or agent desktop?
Environment:
Intelligent Advisor, latest release
Resolution:
Once a project has been deployed as an Intelligent Advisor interview, the interview can be made available to Service Cloud Agents in the following ways:
