In this webinar, we provide an overview of the features such as Incident Thread Correction and Large Thread Support. In this webinar recording we will be covering a couple of scenarios where these features may come in handy for quickly addressing errors caused by thread content, before reporting the issues to CX Service Support for a full investigation. The slide deck and answers to additional questions are also available.

Check out past webinars or register for future webinars on the Oracle B2C Service Support Site Webinars page.