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Support Experience Blog

Oracle B2C Service insights from our Technical Support team subject matter experts

  1. Andrei Soimareanu

    03/11/2020

    Today's pick is a heist movie 'classic'. 'Ocean's Eleven' tells the story of Danny Ocean (George Clooney), a wry, charismatic thief, who in less than 24 hours into his parole from a New Jersey...

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  2. Cyndi McWilliams

    29/10/2020

    Have you ever wished you could travel back in time so you could take back an action done in haste? Barring the invention of a time machine, there are some best practices you can take to avoid...

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  3. George Costache

    23/10/2020

    The SaaS market nowadays may look like a western movie for the sales representatives. Take the 1966 classic ‘The Good, the Bad and the Ugly’ directed by Sergio Leone. In short, in the Southwest...

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  4. Cyndi McWilliams

    10/07/2020

    The Technical Support Webinar series returned in July with a closer look at BUI Extensions. Will Paddock shared some best practices and troubleshooting techniques when creating extensions in the BUI...

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  5. Jessica Bradley

    29/04/2020

    Have you been wondering what the chat agent experience is like in the Browser User Interface? Chat Product Manager Jessica Bradley recorded a demonstration of the Interaction Workspace in action...

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